Product Compliance System
Product compliance and its management love order. The resulting transparency and clear structure are worth the effort in many respects: they minimize erroneous and repeat services, provide the right information at the right place and at the right time, demonstrate competence to external market partners and, above all, ensure that the products you place on the European market are marketable.
In setting up such a product compliance system in a company, we consider seven areas which, when meshed with each other, form a smoothly operating system.
Don’t make lots of data
The company is a channel of economic and quality-related data. On the one hand, information flows from your suppliers and external services providers into your organisation, and on the other hand information flows from your organization to your customers and governmental authorities.
You need two things in order to respond to enquiries from customers and governmental authorities completely, correctly and on time: the data collected from suppliers and external services providers must be complete and formatted uniformly to avoid redundancies and the data released to customers and governmental authorities must be in compliant standardized form so that processing effort is reduced.
We assist you with bundling and organizing communication at each interface. We develop questionnaires and response letters that are standardized in accordance with your processes and assist with establishing your communication paths. Problematic cases can be taken over by our specially trained employees who can also communicate with customers, suppliers and governmental authorities on technical matters.